The Appalachian State University Centrex Office strives to consistently provide excellent customer service to the university community through prompt and courteous switchboard operator assistance, ordering telephone services, programming line features and resolving telephone troubles. The Centrex Office is also responsible for updating the Online ASU Departmental Directory. (See Employee Self-Service to update individual listings in the Faculty/Staff Directory.)

The Centrex Office will be relocating to Room 106 of the University Data Center on State Farm Road in March 2016. 

Office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday.

To request service or report telephone troubles, submit a support ticket to I.T. Support ServicesDo not report telephone troubles to University Police, University Housing, the Physical Plant, or AT&T. Questions concerning your telephone service can be directed to the Centrex Office at 2078. For Operator assistance, dial 2000 or "0."


Learn more and access instructions for voicemail setup.